Your home. Your data.

The short version

PrivateChief is built so that the working copy of your household's private memory lives on hardware in your household. Limited account, service, security, and support records are kept centrally, and encrypted recovery backups protect against device loss. We do not sell personal data, show targeted ads, or build advertising profiles.

Information we receive

Website and portal information includes consultation details, contact information, account and authentication records, intake answers, agreement acceptance evidence, installation choices, support requests, and basic security logs. We use it to respond, qualify a request, configure and support a household, prevent abuse, and maintain a reliable service.

What the app collects and why

Microphone audio is sent to your own home system to enable voice conversation with your household chief. Audio is processed in the moment; audio, transcripts, or summaries may be sent to contracted AI services to answer you, and conversations may be summarized into your household's private memory on your home hardware.

Camera images are processed when you enable a camera feature or use a wall unit. A wall unit may process a transient camera frame for an enabled greeter or room feature before a spoken wake phrase. Frames may be sent through your home system to contracted AI services to answer questions or describe a scene. Reference photos and recognition profiles are designed to remain on your home hardware.

Device and connection data includes a home code and revocable device token on your device, along with service health, version, connection, security, and diagnostic events needed to operate and protect the system.

AI processing

To generate speech, answers, and requested actions, limited audio, text, images, and relevant household context are processed by contracted AI and infrastructure providers, which may include Google Gemini. Requests use PrivateChief-managed service accounts when practicable. Content itself may contain a name, face, voice, location, schedule, or other identifying detail; we therefore do not promise that every request is anonymous. We contract and configure providers for service processing, not advertising, and disclose information only as needed to operate, secure, support, or comply with law.

What we can access

Authorized PrivateChief personnel and service accounts can access your home system remotely to install, monitor, secure, diagnose, update, back up, recover, and support it. Connections are authenticated and logged where technically feasible. Access is governed by the service agreement and removed during offboarding.

Recovery backups and retention

PrivateChief creates encrypted recovery backups of selected home-system data so a household can recover from failure, loss, or a bad update. Access is restricted and protected by a separately held recovery key. Backups follow a documented rotation and expire after their retention period; they are not used for advertising or routine browsing. Some billing, agreement, security, and legal records may be retained longer when required for accounting, fraud prevention, legal compliance, or a dispute.

Your choices

Mute or silence mode stops ordinary conversational audio processing at any time. Household administrators can choose which recognition, memory, camera, and connected-account features are enabled. You may request access, correction, export, or deletion of supported household data, or full disconnection, by writing to hello@privatechief.com. During offboarding we revoke remote access and live service credentials. Customer-owned hardware and its local data remain yours; deleted backup data ages out under the backup rotation unless preservation is legally required.

Children

PrivateChief is purchased and administered by adults for a household; it is not offered directly to children. A parent or legal guardian decides whether a child may interact with it, provides any child's name, profile, voice, or reference image, and may request review or deletion of that child's stored information. We do not knowingly create a child profile without the direction of a parent or guardian.

Other household members and visitors

The subscribing adult must have authority for the premises and must explain enabled personal features to other adult household members and obtain their permission before enrolling their face or voice. The household is responsible for clear visitor notice where voice- or camera-enabled devices are present. PrivateChief must not be used for secret recording or surveillance or in bathrooms, changing areas, guest bedrooms, or other places where a person reasonably expects seclusion.

Security and incidents

We use reasonable administrative, technical, and physical safeguards appropriate to the service, including access controls, encrypted connections, monitoring, protected credentials, and incident procedures. No system is perfectly secure. If we determine that notice of a security incident is required, we will notify affected people and authorities as applicable law requires.

Contact

Archieboy Holdings, LLC · 771 Boston Post Rd STE 11 #1006, Marlborough, MA 01752 · hello@privatechief.com

We will give member households clear notice of material changes and will request consent when the law or our agreement requires it.