Getting Started

From first conversation to a home that knows you.

A Private Chief installation is done with you, not handed off as a box of technology. Your household and Chief are prepared in advance, family members receive personal app invitations, and the system is brought to life together. Smart-home connections can happen on day one or wait until the home is ready.

White GloveAvailable Now
We handle everything that can be handled before a box ever reaches your door. Your equipment comes to our workshop first — assembled, configured as your home, and tested with your Chief answering by name — then ships to you ready to plug in. Your part on delivery day: two cables and a picture hook.
DIY StartupComing Soon
For households comfortable assembling their own equipment. Everything ships directly to you; we send a System Card with your home already prepared on it, plus mounts and an illustrated quick-start. You put the pieces together, and we bring it to life with you on a guided call.
Start Software-First

Your Chief can begin before the house is finished.

Building, moving, or waiting on connected equipment does not hold up personal assistance. We can activate your household, family apps, calendars, projects, communications, documents, and shared memory first.

When the residence is ready, lights, climate, cameras, entertainment, and other compatible systems are added to the same household. No restart and no new identity are required.

White Glove

Six steps, most of them ours.

1
Private consultation & household intakeTogether
We discuss who belongs to each residence, what regularly gets missed, which personal-assistant capabilities matter first, and any home systems already in place. You choose your Chief — a full name, voice, demeanor, and original appearance your family will live with.
2
One shopping call, your ownershipTogether
We place the equipment order together, on your card, so every warranty is in your name and the hardware is yours outright. It ships to our workshop instead of your doorstep — that's the whole trick of White Glove.
3
We prepare your home on our benchUs
Your server is assembled, brought fully up to date, and loaded with your household's configuration. We test it as your actual home — your Chief, answering to the name you chose — before anything ships. Each family member receives their own app invitation and only the homes they belong to, ready for the iPhone, Android, or Mac app.
4
PlacementYou
The server takes two cables: one to your router, one to power. The touchscreens hang like small picture frames — a paper template marks the holes. Ten minutes, no tools beyond a screwdriver.
5
Introductions and connectionsTogether · about an hour
Each family member introduces themselves from their phone. Optional face and voice recognition is explained and consented to before enrollment. We connect approved calendars, accounts, music, and any ready home systems; unfinished integrations simply wait.
6
The first weekUs
We watch how your home is settling in, make a quiet tuning pass around day three, and check in with the family at the end of the week. After that, it's simply concierge care — your Chief files anything it can't do, and our engineers handle it remotely.
DIY Startup

Prefer to build it yourself? Coming Soon

The DIY path suits households with a resident tinkerer. It isn't harder — just more hands-on. Here's how it will work.

1
The same consultation & surveyTogether
Rooms, devices, family, and your choice of Chief — identical to White Glove.
2
You order the equipmentYou
From our curated equipment list — exact items, live retailer links, shipped straight to you.
3
Your Setup Kit ships from usUs
The System Card — your home already prepared on it — plus wall mounts for the touchscreens and an illustrated quick-start guide.
4
AssemblyYou · about 15 minutes
Insert the System Card, connect the server to your router and to power. It introduces itself to us automatically, and we confirm everything looks right from our side before your call.
5
Install partyTogether · about two hours
A guided video call: the touchscreens set themselves up from a code we send, we connect your devices, and the family introductions and first walk-through happen just like White Glove.
6
The same first weekUs
Daily attention, a day-three tuning pass, and a family check-in at the end of the week.
Begin

Every installation starts with a conversation.

Book a private consultation and we'll walk your home together — what you have, what you'd change, and which of your family's names your Chief will answer to.

Book a Private Consultation